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Shared mailboxes in Microsoft 365: A definitive guide

Support desks, front desk teams, and department-wide inboxes all have something in common: email that belongs to a role or function rather than a person. Microsoft 365’s shared mailbox feature is built for exactly this scenario, allowing a team to send and receive from a shared address while each member accesses it through their own […]

The business case for regular technology reviews — and what they actually cover

Most small and mid-size businesses invest in technology as needs arise rather than as part of a long-term plan. That reactive approach tends to produce an IT environment that works on a day-to-day basis but gradually accumulates inefficiencies, security gaps, and missed opportunities. A technology business review replaces guesswork with a clear picture of where […]

What to look for when buying an office projector

Buying a projector for an office conference room is surprisingly easy to get wrong. Insufficient brightness, a missing port, or an unsuitable throw distance can turn what should be a productivity tool into a constant source of frustration. Here’s what to actually pay attention to before you commit. Brightness Brightness is the single most important […]

Microsoft 365 pricing changes: What you need to know

If your organization hasn’t reviewed its Microsoft 365 subscription recently, now is a good time to start. As of July 1, 2026, Microsoft has updated pricing across its commercial, nonprofit, and government plans, with increases ranging from 5% to as much as 43% depending on the tier. The changes come alongside a packaging update that […]

The malware that leaves no trace, and why that makes it so dangerous

Traditional antivirus software is designed to detect malicious files, but what happens when an attack leaves none behind? This article explains how fileless malware exploits legitimate system features and outlines practical ways organizations can strengthen their defenses. What is fileless malware? Fileless malware is a type of malicious software that operates primarily within a computer’s […]