How does Microsoft FindTime really work?

Theoretically, scheduling meetings should be virtually hassle-free. But in reality, simply agreeing on a mutually compatible time is often an impossible task. On top of hectic schedules, you have different departments that have their own time constraints. What if there was a tool that could take care of all that for you? That’s where Microsoft […]

Build better chatbots with these 5 tips

Before the US reached its current golden age, it went through a period known as the Wild West stage. This had less to do with cowboys and shootouts and more to do with limitless possibilities that can almost overwhelm you. That’s exactly where chatbots are today, With a myriad of ways to customize your chatbot, […]

Best practices for SMB Facebook pages

Considering the most recent stats of Facebook’s daily usage — an astounding 1 billion daily mobile users, to be exact — it’s time to take another look at your company’s page. Even if you’re actively managing your page, changes and updates are so frequent at the social media colossus that there’s likely a feature or […]

Office 365’s e-appointment app: Bookings

We all undeniably have hectic schedules, and they’re made even worse with unorganized meetings, impromptu playdates, and unscheduled yoga classes you were forced to attend. In order to move or cancel appointments, you’d generally have to pick up the phone and call someone, which can be a drag. But with Bookings, you can schedule appointments […]

Two new tools for defeating ransomware

A simple Google search of “ransomware” returns just over 9 million results. So, too, does a search for “Three Mile Island,” the location of the late-70’s Pennsylvania nuclear meltdown. And while we don’t mean to equate the near catastrophe of the latter to having your company’s data hijacked by computer hackers, ransomware can in many […]

Hardware-as-a-Service and its benefits

The new flashy set of PCs your company just bought last year are becoming outdated, and you don’t have enough IT staff to maintain them. The same goes with servers, wireless printers and faxes. If this is your current situation, it might be time to consider changing the way you obtain and manage your hardware. […]

Secret upgraded functions for Firefox

In today’s modern day and age, the term “upgrade” has become associated with everything from hotel rooms to web browsers. It usually implies “better,” and who wouldn’t want that? After returning from a brief break, the web browser debuted its arsenal of upgraded functions — 8 to be exact — that helps make every browsing […]

5 ways to get the most out of the latest fads

Have you seen folks wandering around downtown, staring at their phone like it was a map pointing them to a pot of gold? Or ordering pizza over a Facebook chat conversation with an awkward cashier? With some creative marketing and structuring, your SMB could be on the other side of those people’s phones. Tech fads, […]

Outlook gets new CRM add-on

Have you ever wondered how sales teams spend their time each week? According to Salesforce, on any given weekday an average sales representative spends more than 70 percent of their time managing emails. Since they are spending more than half of their working lives in their inbox, wouldn’t it be ideal if their customer relationship […]

What’s all the buzz about data?

If an IT consultant told you that backing up data is one of the most important things for your technical team to do well, you’d probably nod in agreement. But what if they suggested that your dirty data requires cleaning prior to utilization? One simple adjective like “dirty” may give you pause, and there’s a […]