What are the components of a good CRM software? Must it fit into your budget? Should it be easily navigable? Or must it have a simple interface? All the aforementioned qualities are vital, but none of them are important if they don’t meet all your business’s unique needs.The more pressing question is this: how would […]
2016’s Best CRM Software Options
New features in Office 365
Microsoft’s Office 365 platform isn’t one of the most popular productivity suites in the world by luck. The company’s expertise in creating functional, innovative and easy-to-use business applications has won over thousands of users for decades even before the cloud. And today, Microsoft strives to remain ahead of the competition by rolling out new upgrades […]
Beware of these social engineering tactics
As the spectacle and competitive atmosphere of the Rio Olympic Games have drawn the world’s attention, hackers who use social engineering are inching closer to our private information. Although our systems may be prepared for the likes of malware and worms, social engineering is a different beast of its own. If used effectively, hackers can […]
The keyboard checklist for 2016
What part of your computer can be more hands-on than the keyboard? No pun intended. A keyboards is like a lover; you spend time with it, you caress it, and you fight with it. After kissing and making up time and again, it still types at a snail’s pace, and executing simple keyboard commands becomes […]
How does Microsoft FindTime really work?
Theoretically, scheduling meetings should be virtually hassle-free. But in reality, simply agreeing on a mutually compatible time is often an impossible task. On top of hectic schedules, you have different departments that have their own time constraints. What if there was a tool that could take care of all that for you? That’s where Microsoft […]
Build better chatbots with these 5 tips
Before the US reached its current golden age, it went through a period known as the Wild West stage. This had less to do with cowboys and shootouts and more to do with limitless possibilities that can almost overwhelm you. That’s exactly where chatbots are today, With a myriad of ways to customize your chatbot, […]
Best practices for SMB Facebook pages
Considering the most recent stats of Facebook’s daily usage — an astounding 1 billion daily mobile users, to be exact — it’s time to take another look at your company’s page. Even if you’re actively managing your page, changes and updates are so frequent at the social media colossus that there’s likely a feature or […]
Office 365’s e-appointment app: Bookings
We all undeniably have hectic schedules, and they’re made even worse with unorganized meetings, impromptu playdates, and unscheduled yoga classes you were forced to attend. In order to move or cancel appointments, you’d generally have to pick up the phone and call someone, which can be a drag. But with Bookings, you can schedule appointments […]
Two new tools for defeating ransomware
A simple Google search of “ransomware” returns just over 9 million results. So, too, does a search for “Three Mile Island,” the location of the late-70’s Pennsylvania nuclear meltdown. And while we don’t mean to equate the near catastrophe of the latter to having your company’s data hijacked by computer hackers, ransomware can in many […]
Hardware-as-a-Service and its benefits
The new flashy set of PCs your company just bought last year are becoming outdated, and you don’t have enough IT staff to maintain them. The same goes with servers, wireless printers and faxes. If this is your current situation, it might be time to consider changing the way you obtain and manage your hardware. […]